Theft or loss of student transportation pass (Semesterticket)

Attention: The International Department only processes requests from exchange students. If you are not an exchange student, please contact the central information service at COMPASS.

Please note that the main building of Humboldt-Universität zu Berlin is not open to the public due to current COVID-19 regulations. Programme students are advised to contact our Incoming Team directly via email.

Programme students who have lost their Campus-Card can request a reissuance at the International Department, room 2263, during the office hours, at a charge of 10,23 EUR. The charge has to be paid at the University's Cashier's Office (Kasse) after the request form and a copy of the theft report have been handed in at the International Department.

If your ticket has been stolen, you have to report the theft to the police.

The reissuance request form can likewise be used for loss or theft.


Contact theft/loss student rail pass

Incoming Team
International Department
Room 2263
Tel.: (+49 30) 2093-46 720

Office Hours
Tuesday 10am -12pm, 1pm - 4pm
Wednesday 1 pm - 4 pm