11 Important addresses and telephone numbers

 

Emergency numbers
Police 110
Medical emergency/ accident services;
fire brigade
112
Berlin police hotline  (+49 30) 46 64 46 64

 

Breakdown services
Power supply: Vattenfall (formerly BEWAG) (+49) 180 211 25 25
(6 cent/call)
Gas: GASAG breakdown service (+49 30) 78 72 72
Water: breakdown service (+49 30) 800 / 292 75 87

 

If a breakdown service for power, gas and water supply is not available to contact in an emergency (e.g. strong smell of gas in your building, danger of a fire), the fire brigade should be called.

 

Hospitals and health services
Charité Hospital
Schumannstraße 20-21
10117 Berlin
First aid, emergency department switchboard

Vivantes Klinikum im Friedrichshain Hospital
Landsberger Allee 49
10243 Berlin

(+49 30) 450 53 10 00
(+49 30) 450 50


(+49 30) 13 02 30
Emergency service
provided by the public health services
(+49 30) 31 00 31
National emergency number for on-call
medical service
116 117
Poison hotline (+49 30) 1 92 40
Emergency dental service (information) (+49 30) 89 00 43 33

You can find the emergency service plan of all Berlin pharmacies as well as over 10,000 medical and self-help addresses online at www.gesundheit-berlin.de.

 

Other important telephone numbers
National enquiries  (+49 30) 11 8 33
International enquiries  (+49 30) 11 8 34
BVG (public transport) customer services  (+49 30) 19 4 49
Central (public) lost property office
Platz der Luftbrücke 6
12101 Berlin
 (+49 30) 902 77 31 01