6.8 How do I get a HU account and what are the advantages?

HU Account
A HU account is required in order to use the electronic services available at Humboldt-Universität. These services include a personal email address, online registration for exams, personal websites, use of the public computer pools, Wi-Fi access on campus and E-Learning (Moodle).

Students can set up the HU account online.

You will need your matriculation number and your pin code, which can be found on the green page in your student record booklet.

With the HU account you can also register for courses and exams on the online course catalogue- AGNES (► 6.1.1). You will also need a HU account to access “Moodle”, the E-Learning platform which is used by many lecturers to share course material.

All public computer pools, scanners and printers at HU are available to use with a HU account.


HU e-mail address
Together with your HU account, you will be provided with an e-mail account. You will receive a HU e-mail address in the following format:

You can access your mailbox using Squirrelmail or Roundcube – two online based programmes. This also allows you to access your mailbox from abroad or in an internet café outside the university network.

All study related information will be communicated to your HU e-mail address.


HU Wi-Fi network
Information on how to access the HU Wi-Fi and VPN (Virtual Private Network) can be found at: → Netzzugang 

Different methods are required to access the Wi-Fi network, depending on whether you wish to access the network with a laptop, mobile phone or a tablet device. Further instructions are available online.

For any queries concerning the installation of Wi-Fi on your device, please contact the Computer and Media Service (CMS).

Central point of contact for technical support and information:

Computer- und Medienservice (CMS)
Benutzerberatung, 1st level support CMS
Geschwister-Scholl-Straße 1-3
10117 Berlin

Consultation hours:  
Mon-Fr 08.00 - 20.00

Phone: (+49 30) 20 93-70 000

Consultation hours (phone): Mo, Tu 08.00-20.00 Uhr