8.2.5 Student Welfare Organisation | Studierendenwerk Berlin

The Studierendenwerk provides different counselling services in various fields.

Social counselling by the Student Welfare Organisation
Franz-Mehring-Platz 2 (near Ostbahnhof station)
10243 Berlin

Tel.: (+49 30) 9 39 39-84 37 / -84 40
E-Mail: sb.fmp@stw.berlin
Website: www.stw.berlin/en/counselling.html

Office hours:
Mo, Th 10:00 – 13:00

The Student Welfare Organisation also provides counselling in the Student Service Centre (SSC) of the university on Thursdays from 14:00 to 15:00.

The social counselling service offered by the Berlin branch of the Studierendenwerk offers help in the following fields:

  • study financing (Bafög, maintenance, scholarships, jobs, loans)
  • studies and childcare
  • counselling concerning social law matters (child benefits, unemployment benefits II, health insurance)
  • problems with authorities or institutions (e.g. starting a legal appeal procedure)
  • living in Berlin, applying for housing benefits
  • financial support for students (short-term bridge loans, emergency funds).

For more information regarding financial support please contact social counselling.


Barrier-free studying counselling
Ms Bloom
Franz-Mehring-Platz 2, house 2 (near Ostbahnhof station)
10243 Berlin

Phone: (+49 30) 9 39 39-84 41
E-Mail: bbs.fmp@stw.berlin
Website: www.stw.berlin/en/counselling.html

Office hours:
Th 10:00 - 13:00     

(and by prior appointment)



Psychological and psychotherapeutic counselling
Students facing problems may contact one of the following addresses for counselling and therapy without a health insurance voucher (Krankenschein). Appointments should be arranged by telephone or via email.

There are two locations of the counselling service:

Psychological and psychotherapeutic counselling by
the Student Welfare Organisation

Franz-Mehring-Platz 2-3, house 2 (near Ostbahnhof station)
10243 Berlin

Phone: (+49 30) 9 39 39- 84 38
E-Mail: pbs@stw.berlin
Website: www.stw.berlin/en/counselling/psychologic-psychotherapeutic-counselling.html

Registration by phone:
Mo-Th 9:00 - 16:30     
Fr 9:00 - 15:00



Psychological and psychotherapeutic counselling by the Student Welfare Organisation
Hardenbergstraße 35
10623 Berlin

Phone: (+49 30) 9 39 39- 84 01
E-Mail: pbs@stw.berlin
Website: www.stw.berlin/en/counselling/psychologic-psychotherapeutic-counselling.html

Registration by phone:
Mo - Th 9:00 – 16:30
Fr 9:00 – 15:00